Privacy Policy for Eagle Key Solutions

Last updated: February 09, 2026

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure

of Your information when You use Our Service. It also explains Your privacy rights and how the

law protects You.

By using the Service, You agree to the collection and use of information in accordance with this

Privacy Policy.

1. Interpretation and Definitions

Interpretation

Words with capitalized initials have meanings defined below. These definitions apply whether

they appear in singular or plural.

Definitions

Account: A unique account created for You to access Our Service.

Affiliate: Any entity that controls, is controlled by, or is under common control with Us.

Company (“the Company”, “We”, “Us”, or “Our”): Eagle Key Solutions LLC, 250 Pehle Ave, Saddle Brook, NJ 07663.

Cookies: Small files placed on Your Device to store browsing data.

Country: The United States.

Device: Any device capable of accessing the Service.

Personal Data / Personal Information: Any information relating to an identified or identifiable individual.

Service: The Website and related services.

Service Provider: Third-party companies or individuals that process data on Our behalf.

Usage Data: Data collected automatically during Service use.

Website: www.eaglekeysolutions.com

 You: The individual or entity accessing or using the Service.

2. Collecting and Using Your Personal Data

2.1 Personal Data We Collect

We may collect:

First and last name

Email address

Phone number

Address, State, ZIP/Postal Code, City (collected for property-related consultation and

service eligibility)

2.2 Usage Data

Usage Data is collected automatically and may include:

IP address

Browser type/version

Pages visited

Time and date of visit

Time spent on pages

Mobile identifiers

Diagnostic data

2.3 Tracking Technologies and Cookies

We use Cookies, pixels, and tracking technologies to improve and analyze the Service.

Types include:

Essential Cookies

Preference Cookies

Functionality Cookies

Where required by law, non-essential cookies (analytics/advertising) are used only with Your

consent.

If no cookie preferences tool is available on the Website, You may manage Cookies through

Your browser settings.

3. Use of Your Personal Data

We may use Your Personal Data to:

Provide and maintain the Service

Manage Your Account

Perform contractual obligations

Communicate with You (email, phone, SMS, push notifications)

Provide special offers, promotions, and updates (unless You opt out)

Respond to support and service requests

Improve Service performance and analytics

Conduct business transfers or reorganizations

Ensure security and protect legal rights

Data Sharing

We may share Personal Data with:

Service Providers

Affiliates (with the same privacy obligations)

Contractors assisting with service delivery

Business partners (only when relevant to services You request)

Strict SMS Opt-In Data Restrictions (Required by 10DLC)

Regardless of any other sharing described in this Privacy Policy:

SMS opt-in data, phone numbers collected for SMS campaigns, and text-message

consent status are never sold, shared, transferred, or disclosed to any third party for

marketing, promotional, or unrelated business purposes.

We may share SMS-related data only with third parties that directly enable SMS delivery,

including:

messaging platforms

carriers

routing providers

gateway vendors

These third parties may only use data to deliver messages on Our behalf.

All other use, sharing, or transfer — including with affiliates or partner companies — is strictly prohibited.

4. Retention of Personal Data

We retain Personal Data only as long as necessary for the purposes described.

User Accounts: Duration of account + up to 24 months

Support data: Up to 24 months

Analytics and usage data: Up to 24 months

Server logs: Up to 24 months

We may retain data longer only when required by law, for dispute resolution, or for legitimate

business needs (e.g., backups).

5. Transfer of Personal Data

Your Personal Data may be processed outside Your state or country.

We ensure all transfers meet applicable legal safeguards.

6. Your Data Protection Rights

You have the right to:

Access your Personal Data

Correct inaccurate information

Delete your Personal Data

Withdraw consent to non-essential processing

Opt out of marketing communications

Request clarity on how your data is used

Email [email protected] to exercise these rights.

7. California Privacy Rights (CCPA/CPRA)

If You are a California resident, You may:

Request the categories and specific pieces of data collected

Request deletion

Request correction

Request information about disclosure of data

Opt out of any “sale” or “sharing”

Exercise these rights without discrimination

We do not sell or share Personal Information, including SMS opt-in data.

8. Do Not Track / Global Privacy Control

Our Service does not currently respond to DNT or GPC signals.

This may change as industry standards evolve.

9. Children’s Privacy

We do not knowingly collect information from anyone under 16.

If You believe a minor has provided information, contact Us to delete it.

10. Links to Third-Party Websites

We are not responsible for third-party sites linked from Our Service.

11. SMS Communications Disclosure (Carrier-Compliant)

By providing Your phone number and opting in, You consent to receive SMS messages from Eagle Key Solutions, LLC, including updates, alerts, and marketing or promotional messages.

Message frequency varies

Message and data rates may apply

Reply STOP to unsubscribe

Reply HELP for support

Carriers are not liable for delayed or undelivered messages.

Required 10DLC SMS Privacy Language

Your mobile information will not be sold or shared with third parties for promotional or

marketing purposes.

All the above categories exclude text messaging originator opt-in data and consent; this

information will not be shared with any third parties.

We will not share Your opt-in to an SMS campaign with any third party for purposes

unrelated to providing You with the services of that campaign.

We may share Your Personal Data—including SMS opt-in or consent status—only with third-

party vendors that help us provide SMS messaging services.

These entities are contractually prohibited from using data for any other purpose.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a

revised “Last updated” date.

13. Contact Us

If You have questions about this Privacy Policy:

Email: [email protected]

Phone: (866) 442-4236

Assistance Hours:

Mon–Sat: 9am–8pm

Sunday: Closed